The Watch Village Warranty
Every time you purchase a watch from The Watch Village, you receive a 1 year warranty (unless otherwise stated in the product description) which is designed to protect your watch for the first year. Our warranties are available on all watch brands including Omega, Rolex, Tag Heuer, Tudor and Breitling.
Watch Warranty Coverage
Our 1 year warranty is subject to the same terms and conditions as the manufacturer warranty. The standard manufacturer warranty does not:
- cover theft or loss of the watch.
- Normal wear-and-tear or damage caused to the watch by accidents or mishandling/mistreatment are also excluded
- as well as damage caused to a watch due to submersion in water which is against the manufacturer’s guidance.
- In particular, wear of the watch strap is not covered by the warranty, nor is battery life.
Any modification of a watch by the addition or substitution of components by aftermarket products which have not been provided by the manufacturer will also invalidate the warranty. The use of aftermarket components can severely compromise the technical performance, reliability and waterproofness of the watch.
What to do if your watch develops a fault
If your watch has developed a fault, you can return it to us for inspection. If the repair is covered by your warranty, it will be undertaken free of charge. To begin the warranty return process, please contact us.
